The conference is over and I’m glad we attended. HCLE (Liza Loop and I) was at the 2013 Museums and the Web conference in Portland, Oregon. Days of tours, workshops, sessions, exhibits and demonstrations were overwhelming and useful; though the people and ideas may linger longest. I gained a new perspective on the size and need for our museum, and the state of the museum culture.
Museums are in transition. Digital technologies, whether they are the web or smartphones, are changing the way museums are managed and visited. Archives can be tracked more efficiently, and frequently must include room for digital artifacts. Visitors are more likely to begin their visit online where they decide when and how they’ll visit, and during their visit, are more likely to add to their experience by pulling out their smartphone and diving into details (even if those details come from uncurated sources like wikipedia.) This is a major shift for organizations that were built into massive structures, expansive halls, with complete control over the collection and its commentary. Digital technologies usurp some of the control, which sometimes means visitors create an unexpected experience, and sometimes mean they don’t feel the need for a physical visit. Challenges are opportunities.
Other industries are undergoing digital revolutions. To quote from another of my blogs;
“Digital technology allowed independent movies to revolutionize Hollywood, garage bands to challenge record labels, ebooks to shock publishing houses, . . .“
In each of those industries, new formats arose, surprised convention, and have since lived beside the earlier format; and both continue to change.
HCLE will be almost completely digital. (Details on the HCLE wiki.) The majority of our collection will be either scanned documents or heritage software. Our major physical exhibit will be a traveling show, a replica of a 1980s classroom computer lab. The other major element will be the story project where we collect people’s tales of how they learned and taught, about and with computers. We changed how we learned how to learn. We taught ourselves a new way to teach. It is appropriate that the museum is a new type of museum.
The most positive lesson I learned was that many of the tasks before HCLE have been solved for similar situations. Massive databases of digitized information are becoming the norm. The task remains as large as before, but it is encouraging to know that others have completed similar projects. Maybe none have exactly the same set of tasks, but that isn’t a surprise. And, if there isn’t a museum example, there may be other examples in other industries. As one attendee put it, (pardon me as I paraphrase),
“If you think your database is large and potentially slow, go to amazon.com and search for something, anything. Their search will sort through millions of items and an amazing array of possible search terms and deliver a comprehensive result within seconds.“
Somewhere starting with spreadsheets at one end and amazon’s monster solution at the other lies what most museums need. As for user interfaces and academic access, Disney has probably solved the one and the Library of Congress has probably solved the other.
I also had my mind opened by a gentleman from Qatar. Without intending to, he made me realize that the history of computing in learning and education is international and multi-lingual. I’ve known that, but a personal conversation can have much more impact than an abstract consideration. Others, without realizing we were focusing on the earliest years of classroom computers, extended the concept to insights into modern day MOOCs (Massively Open Online Classes) and distributed synchronous learning. Our job may have just gotten bigger, again.
Throughout the conference, I was reminded by a role model. Every time I walked outside, I saw OMSI across the river. The Oregon Museum of Science and Industry sat across the Willamette River from our venue. Liza and I have mentioned them in previous posts. They served as a reminder that change happens, and the easiest way to adapt is to accept it early and positively.
Now it is time to sort through the program, my notes (available on twitter @tetrimbath and #MW2013), a stack of business cards and pamphlets, and memories to allow the key solutions to become clear. We have a big task. It could be a lot bigger. But, now I know that there are solutions to problems, and one thing the conference was good for was finding solutions. (Besides, who would want to go to a conference looking for problems?) Thanks to everyone who made it happen. I hope I see you next year.
Tom Trimbath, HCLE Project Director
(For a more personal take on the conference and especially the city, you are welcomed to read my post on one of my other blogs.)